Cancellation & Refund Policy

You may cancel your consultation booking by calling or sending a WhatsApp message to 99966 60102 at least 24 hours before your scheduled appointment.

Cancellations made at least 24 hours in advance are eligible for a full refund of the consultation fee.

Cancellations made less than 24 hours before the appointment, or missed appointments without prior notice, are not eligible for a refund.

You may reschedule your consultation once, free of charge, if you inform us at least 12 hours before your appointment. The new slot is subject to doctor availability.

If VK Ayurveda needs to reschedule or cancel your appointment for any reason, you may choose a new slot or receive a full refund.

Treatment packages (such as Panchakarma or therapy programmes) can be cancelled before the first session for a full refund, less any registration or medicine charges already incurred.

Once a package has started, refunds for the remaining unused sessions are given on a pro-rata basis after deducting the cost of completed sessions and medicines already dispensed.

Medicines, oils, and other products that have been dispensed cannot be returned or refunded, for hygiene and safety reasons.

Consultations that have already been completed are not refundable.

Approved refunds are processed within 7 working days and credited to the original payment method.

Depending on your bank or payment provider, it may take an additional 5–7 working days for the amount to reflect in your account.

Payments made in cash at the hospital will be refunded by bank transfer or UPI to an account you provide.

If money was debited from your account but your booking was not confirmed, or you were charged twice, please contact us with your payment details. Such amounts will be refunded in full after verification.